PC and Devices
* PC
* Laptop
* Tablet
* Mac
* Smartphone
* Printer
Home Network
* Wireless networking
* Wired networking
* Router/Modem
* Printer
* Networking Adapters
Security
*AntiVirus
* Wired networking
* PC Security
* Printer
* Firewall
Mobile Devices
* Android
* iPhone
* iPod
* Blackberry
* Samsung
* Windows
* Mobile
Software Applications
* Microsoft Office
* Google Doc
* Adobe
* OpenOffice
Internet and VoIP
* Email
* Browsers
* ISP
* Online Chat
* VoIP
Computer Tune-Ups
Remove anything unnecessary that slowing down the computer
Clean up all of the junk on your system that builds up to free up disk space
Full malware check and remove all malicious items
Complete system security updates to ensure that your system is protected
Training & Guidance
*Is your PC running slowly?
*Unsure about how to set up a new mobile
device?
*Wondering about the compatibility of
devices?
*
*Our technical experts are versed in a wide
range of technical issues.
Data Backup Service
Remotely Scheduled Backup to Local Disc, Cloud, or Hybrid
Local backup to a stand-alone hard drive
Cloud backup to a secure server on the internet
Hybrid backup combines a ‘local’ physical drive with cloud storage for added security
WiFi Connectivity
We troubleshoot and securing a wireless connection.
Configure your wired or wireless network.
Assist you with basic router configuration and settings.
Plan Member Services
What We Do What We Don't Do
Member Services
* Provide unlimited technical support for two devices.
* Remove virus and malware.
* Reinstall your operating system and help you upgrade.
* Set up and support electronic devices.
* Provide access to unlimited how-to reference material
Member Services
* Support the development of drivers and applications.
* Support pirated software.
* Install physical hardware.
* Support unauthorized copying of media, such as movies
and music.
* Offer troubleshooting steps that aren’t recommended by
the manufacturer.
Home Networking:
* Connect a PC, tablet, or laptop to as many as four other
devices.
* Configure your wired or wireless network.
* Assist you with basic router configuration and
settings.
* Secure your network and Internet connectivity.
Home Networking:
*Set up advanced file sharing over external networks.
*Configure VPN and VoIP.
*Configure print servers, hardware firewall, or home
alarm systems.
*Configure business-class routers such as Cisco and
Juniper.
Computer Tune-Ups:
*Remove unnecessary programs, processes, and
systems.
*Optimize Internet and browser settings.
* Update your operating system.
* Retrieve valuable hard drive space.
*Schedule automatic defragmentation and bad sector
checks.
*Schedule critical Windows and service pack updates.
Computer Tune-Ups:
*Reinstall the operating system on your PC.
*Back up your data.
*Troubleshoot advanced operating system and driver
issues.
*Download and install security products
Virus & Malware Removal:
*Perform a comprehensive scan of your computer.
*Detect and delete viruses, malware, and spyware.
*Protect your data and personal information from theft.
*Enhance system security and performance.
*Stop annoying pop-up ads.
Virus & Malware Removal:
*Recover files corrupted or deleted by malware.
*Register and renew your personal security software.
*Install AntiVirus software solutions.