Small Business
Big Reach.
Many of our clients are small businesses. You put in the effort to attract leads—make sure you're there when they’re ready to engage.
Live-Staffed Website Chat Powered By AI
We seamlessly combine AI's precision and efficiency with the expertise of professional agents. Together, they manage everything from basic FAQs to intricate lead qualification—ensuring you never have to lift a finger.
Stay connected with your customers around the clock, 365 days a year..
How It Works
Convert passive visitors to active customers with live web chat.
Capture every lead
Be there for your web visitors to help guide them through your site.
Customizable widget
Change your widget color and chat icon to suit your brand..
Manage interactions
Decide how we greet your visitors on every page.
Choose how to chat
Decide whether it's proactive or if they start the conversation
Web analytics
Record visitor history and track their movement across your site
CRM integration
Integrate seamlessly with your current systems.
Small business,big reach.
Most of our clients are small businesses.
You work hard for your leads — don't miss out when they're ready to talk.
Convert conversations to clients
Convert passive visitors to active customers with live web chat.
À la carte
Get started with no commitment. Perfect for solo businesses or startups.
$10 ✔ per/chat
Only pay for chats you need
2 custom programming hours
1 free CRM integration
Pay only $10 per chat
Starter
For small or medium sized businesses with ongoing marketing support.
$20 ✔ per/chat
$140 per month
2 custom programming hours
1 free CRM integration
Overage: $7/chat over 20
Basic
Get started with no commitment. Perfect for solo businesses or startups.
$50 ✔ per/chat
$300 per month
5 custom programming hours
1 free CRM integration
Overage: $6/chat over 50
Pro
Get started with no commitment. Perfect for solo businesses or startups.
$120 ✔ per/chat
$600 per month
10 custom programming hours
1 free CRM integration
Online client dashboard
All Plan Feature
✅ Live agents 24/7 Lead qualification & intake Unlimited AI-powered Q & A Pay for relevant chats only
✅ Chat transcripts Custom branding & colors Built by your website’s content Mobile-friendly widget
✅ Proactive chat AI-enhanced playbooks Personalized greetings Online client dashboard
✅ Chat insights & data Sync to Google Analytics Easy-to-install
✅ No annual contracts No hidden fees No charge for spam No setup fees
Additional functionality
Live-staffed web chats — powered by AI — to keep clients fully engaged and supported.
Chat add-ons (priced per-chat, monthly)
Additional functionality
Live-staffed web chats — powered by AI — to keep clients fully engaged and supported.
Chat add-ons (priced per-chat, monthly)
FAQ.
After you sign up for TekTalk’s live-staffed chat, we’ll work with you to design and install our chat widget.
To provide better answers to customer prompts and questions, Our AI ingests data from the website where the chat resides and can consider that information as part of its responses. That becomes incredibly powerful in providing coherent, accurate, and business- or product-specific responses — and delivered in a natural way.
You determine when and how you’d like our agents to answer your chats, customizing your chat to look and sound exactly as you’d like. Each live-staffed chat plan comes with custom programming hours where we’ll create business-specific playbooks & AI-powered Q & A.
Once you install our chat widget on your website and our systems are connected, our AI & agents will answer your website chats according to your instructions. You can monitor your conversations, adjust your instructions, and view chat transcripts directly from your Smith.ai dashboard.
At TelTalk, our customers come first. We are always interested in hearing what you need and do our very best to build new features to accommodate you. Please reach out to us with any questions about customization at chat@tektalk.com or call us at (416) 855-9743.
We charge per chat, on a monthly basis. For example, with the Basic Plan, you would pay $300 and get 50 chats over the next monthly billing cycle. Receive more than 50 chats in a month? No problem. We simply charge per chat once you’ve used up your quota (the per-chat cost depends on your plan). For more details, you can read the terms.
No way. With no annual contract, when you cancel, you just finish out your current month, which has already been prepaid by you. Give us a heads-up one week in advance, and we won’t charge you past your current billing period.
TekTalk only charges for relevant chats to your business. Relevant chats do not include spam, sales, accidents, tests, random “hellos,” or incomplete conversations. To us, chats are relevant when we collect a name and email address, and determine the intent of the chat.
Smith live chat is a month-to-month service. This means there aren’t any long term contracts. You pay for the receptionist service each month. If you ever cancel, we bill for and through the end of the current monthly billing cycle, and then you’re done. And we will miss you.
If you are doing business in a state where we are required to collect sales tax, we’ll use your ZIP code to determine the correct tax rate.